SUBJECT TO MEETING THE CONDITIONS SET OUT IN THIS RETURNS AND EXCHANGES SECTION, WE OFFER A “NO QUESTIONS ASKED" RETURNS POLICY WHICH ALLOWS YOU TO RETURN DELIVERED ITEMS TO US FOR ANY REASON UP TO 7 DAYS AFTER THE DELIVERY OF YOUR ORDER.

IN ORDER TO QUALIFY FOR A REFUND, ALL ITEMS (INCLUDING PROMOTIONAL GIFT ITEMS ACCOMPANYING THE ORDER) MUST BE RETURNED TO US WITHIN 7 DAYS OF ORDER RECEIPT WITH THE FOLLOWING CONDITIONS:

• ITEMS MUST BE UNALTERED, UNUSED AND IN FULL SELLABLE CONDITION (OR THE CONDITION IN WHICH THEY WERE RECEIVED FROM US OR OUR AGENTS). SHOES MUST BE IN BRAND-NEW CONDITION AND WITHOUT ANY DAMAGE.
• ITEMS MUST BE IN THEIR ORIGINAL PACKAGING/BOX/DUST-COVER AND WITH ALL BRAND AND PRODUCT LABELS/TAGS/INSTRUCTIONS STILL ATTACHED. AUTHENTICITY CARDS, WHERE PROVIDED, SHOULD ALSO BE RETURNED. SWIMWEAR MUST HAVE THE ORIGINAL HYGIENE LINER ATTACHED.
• THE RETURN MUST BE ACCOMPANIED BY THE ORIGINAL ORDER CONFIRMATION.
• PLEASE NOTE, BEAUTY ITEMS, GROOMING ITEMS, UNDERWEAR AND EARRINGS CANNOT BE RETURNED.

FOR LOCAL SHIPPING

DUBAI  SAME DAY ( ORDER BEFORE 1 P.M )

REST OF UAE, BETWEEN 1-4 WORKING  DAYS

FOR GCC DELIVERIES 

KUWAIT    3-7 DAYS 

BAHRAIN   3-7 DAYS 

SAUDI ARABIA    3-7 DAYS 

OMAN    3-7 DAYS 

QATAR   3-7 DAYS 

INTERNATIONAL DELIVERY 

UNITED STATES 3-9 DAYS 

UNITED KINGDOM 3-9 DAYS 

FRANCE 3-9 DAYS 

GERMANY 3-9 DAYS